2018 Busiest Year Ever for U.S. National Domestic Violence Hotline

Since 1996, the hotline has provided 24-hour, year-round support for people affected by domestic violence
teen using phone
teen using phone

FRIDAY, June 21, 2019 (HealthDay News) -- The U.S. National Domestic Violence Hotline had its busiest year ever in 2018, receiving 573,670 calls, texts, and online chats, a 36 percent increase from 2017.

Factors in the rise include increased awareness due to the #MeToo movement that began 2017, and allegations of domestic violence against high-profile people such as R&B singer R. Kelly and former White House staff secretary Rob Porter, hotline CEO Katie Ray-Jones told NBC News. Both men have denied the allegations.

"I wouldn't necessarily say that there's more domestic violence happening," Ray-Jones told NBC News. "I think what is happening is, there's a lot of discourse around the complexities around domestic violence now."

Since 1996, the hotline has provided 24-hour, year-round support for people affected by domestic violence. In 2018, 88 percent of people who contacted the hotline reported some form of emotional and verbal abuse; 60 percent said they were victims of physical abuse; 24 percent said they were experiencing financial abuse; 15 percent reported digital abuse such as constant texting, GPS stalking, and unauthorized home surveillance; and 11 percent said they were victims of sexual abuse, NBC News reported.

NBC News Article

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