Home Health Care

Questions to ask agencies

(HealthDayNews) -- If your aging parents have chosen to live in their own home rather than move into a long-term care facility, there's a chance that one day they'll need home health care.

Some advance planning can be beneficial. The New Mexico Office of the Attorney General suggests you ask prospective agencies:

  • How long they've been in existence?
  • How are home health aides recruited?
  • What type of training and experience is required?
  • Are employees trained in dealing with aggressive or difficult clients?
  • Do they have references for the aides?
  • What are the daily, live-in or hourly rates?
  • How far in advance do arrangements have to be made?
  • Is there an emergency contact?
  • Are any of the services covered by Medicare or Medicaid?
Consumer News